RV Park Software is a very simple and easy tool to use. There are a few simple Concepts you need to understand about the program, followed by the proper setup, and
in about an hour or two (depending on how many sites and what features you need to
use) you will be ready to manage your Park or Properties.
is important you take the time to properly enter all of your setup
information in the Campground Information Setup area. The program will not function
correctly without accurate information. All your Sites MUST be defined with "Site
Aliases" (or Site Names you want to use in the Reservation Grid and Maps). It is also
recommended you create "Other Charges" you will need for Charging Guests things you
want to include on their Bill or want to sell in a Point Of Sale store you may have. Other
Charges can always be added as you go, but it makes sense to set up common charges
you know will be needed. Examples, could be: RV Wash/Dump Fee/Meter Charge/etc.
the Campground is fully defined, a Guest needs to be PROPERLY
registered. That means, there are a minimum of things that must be entered to have
them show up and be located. Fields that are required: Name / Arrival Date / Departure
Date/ Site / Stay Type (Daily, Weekly, Monthly, etc.) everything
else is at your
discretion. The Arrival and Departure dates are used to show the Guest in the
Reservation Grid and on the Maps. They act as a place holder for the site.
NOTE: The Stay Type is how they are Paying NOT how they are Staying. That is, if
they are Staying for a Year, but Paying Monthly, they should be set to a Monthly Stay
Concept Three: There is a process for a Guest to be Billed and Money collected.
Generally, when a Guest arrives you want to collect money for their stay up front. The
1) Enter a Paid Thru Date - most easily done by double-clicking the Paid Thru Date
field and selecting a Date they will be paying thru. RV Park will figure their costs
from your Site and Information setup. You can add up to 5 "Other Charges" if
needed. If you leave the "Do Not Show Amount Paid" check box blank, the printed
Bill will look like an Receipt, check the box and it will be more like a Invoice. You
can press the "=" (equal) button to make the amount paid equal to the amount due
if needed. The Amount Paid will turn colors to help identify differences. Green for
Amount Paid equal to that due, Yellow for Amount Paid is Less than that due, and
Red for the Amount Paid being more than that due.
2) Press the Generate Bill button - to print the Bill (this saves some of the information
and is an important step in the process). This step can be done several times as
necessary to create as many paper copies or corrections as needed, as long as
you don't tell RV Park you have collected the money. The Generate Bill will ask you
if you want to mark the Bill Paid ... if you press Yes, it is just like pressing the 2) Bill
3) Once the Money has been received, press the Bill Paid button - this will complete
the transaction by adding it to the Billing Table in the database and move the Paid
Thru date to the Last Paid field.
NOTE: This process may be repeated many times for a Guest staying for a Long Term
period. Once the Guest is ready to leave, and after you have completed their finial
Billing Process, if is important you Check them out:
4) Use the Ck Out button to return the site to the site pool, making it available to future
NOTE : This also removes them from the Reservation Grid and is critical for RV Park
to function properly.
NOTE: If a Guest needs to stay longer than originally provided, you can simply change
their Departure Date to the future date (or make it less if they are leaving early) as long
as the site they are in has availability for the extra days. If not, you may need to
complete their Billing process for their current site, remove the site number, and Assign
them a New Site for the rest of their stay. You can reassign the next Guest to a different
site and let them remain in their current site. Whatever is most convenient.