Concept: There are "Primary Guests", which are the Key Guest instance in the Guest
Table of the database, and there are "Duplicate Guests", which are temporary Guest
instances in the Guest Table. Once a Primary Guest's stay is over, if there are future
reservations in the form of Duplicate Guests for that Primary Guest being Checked Out,
the next Reservation is automatically updated into the Primary Guest and that next
Duplicate Guest instance is deleted from the Table.
When a Guest is Active in the Guest Panel and is still checked in, you can create a
future reservation for that Guest. Just press the Other Reservations for This Guest
button at the bottom left of the Guest panel. NOTE: If the Guest has already been
checked out, you can simply use that Primary Guest to create the new reservation.
A new panel for Multiple Reservations will be displayed.
The panel will list All reservations related to the active Guest.
Clicking on a Reservation in the List will make the Selected Reservation active in the
Guest panel for changes or review.
Create a New Reservation - Simply press the Create a New Reservation for this Guest
button, and the current Guest information will be used to create a new reservation. It is NOT saved, so you have to enter an Arrival and Departure date and select a Site for the
Duplicate Guest before saving them. NOTE: You can enter a Deposit and/or Rate
Adjustments, and when the Primary Guest is Checked Out, that information will transfer
back to the Primary Guest automatically.
Return to Primary Guest - will simply return the Guest panel to display the Primary
Convert a Primary Guest to a Duplicate Guest - This is a tool for Customers that had
to create Copies of Guests to have a Future Reservation. If you have any of these for
future reservations, you may want to convert them to Duplicate Guests of the Primary
Guest, so when they Check Out, their next Duplicate Guest
can be handled
automatically. NOTE: This will only happen if you press the Check Out button of the
Primary Guest. The Check Out button will allow you to import Duplicate Guest
information into a Primary Guest when the Primary Guest has already been Checked
There is also a tool to convert a Duplicate Guest to a Primary Guest available when the
Duplicate Guest is active in the Guest panel.
Print Guest Reservations - This button will provide a hard copy of the Guest's
Exit - exits the panel and returns you to the Guest panel.