|RV Park Help|
The Park Information Panel contains a lot of information about your Park and how the program will operate. The Park Information on the top of the panel for the Main Panel information and the Mailing Information for the Billing Statement are being used in various parts of the program. The Billing Statement's phone and Email come from the upper Park Information. If you enter a Website, a Hyperlink will be added to your Main Panel for quick access to your Website (or website entered). The Mailing information Name and Email are used for sending the database out when RV Park is exited to an outside source if needed. The outside source can view and create reports with the Lite version of RV Park for free (can't save any changes). In the Email Address field, you can enter multiple Email Addresses separated by a comma, if you need to send the DB to more than one address. NOTE: You are limited to 255 characters in the Email field.
TIP : Did you ever want to use an ampersand ( & ) in your Park Name like "Park & Resort" and found it to display as "Park _Resort" ... that is because a single ampersand is displayed as "_" ... to get the display you want, simply enter 2 ampersands together and your text will be as you want it: "Park && Resort" will be displayed as "Park & Resort".
TIP: 2 - This panel can be "Stretched" to Full Screen or Normal Screen or anywhere in between. Once "Stretched" it will stay that size until either changed or the Program terminated.
The General Settings area allows one to identify as many as 3 Taxes and their rates. In the Billing process, these taxes will be segregated to assist in reporting what moneys were collected.
Windows 7 & 8 Critical Issue: If you are using Windows 7 or 8, you need to set the RV Park program's Compatibility settings. This should be done and verified you have done it correctly before doing anything else. See HERE for more information.
One can also alter the default Path for the Database and where Backups/Archives will be stored. This is useful if you want the Database in a different directory than the application and the Backups in yet another directory location. It is also necessary if you want to run multiple computers or link to the database over the Internet. Once you change the Path and save it, the program will recreate the Path.txt file where the information is stored. Before re-starting the application, be sure you relocate or copy the Database(s) to the new Directory, or you will get errors.
NoShow Amt Due on Bill will set the Default for the Guest and Multiple Billing Statement to be checked to Not Show the Amount Due on the printed Billing Statement.
Show New Version Pop-Up will let you know if a new version of the software is available for download when RV Park is first launched. Unchecking the box will disable this feature. Sort By Alias will cause the Reservation Grid to be sorted by it's Alias Name as opposed to it's actual number.
Grid Days are the number of Days displayed on the Reservation Grid. The maximum number of days is 190, and the higher the number, the slower the Reservation Grid window will reload.
Use the CountryCode setting to change from USA Zip Codes to CAN (Canadian) postal codes or AUS (Australian) postal codes.
Just below the CountryCode is the Billing Receipt Number setting. Here you can set the next Billing Receipt Number. It does require the use of the Database password.
Next is the Unit Name. This is by design "Site" for an RV Site, but one can change it to anything that makes sense for your needs ... Room for a Motel, Berth for a Marina, or whatever is best for your requirements (up to 7 characters).
The Seasonal Dates are displayed here for Reference only. You will need to use the Change Seasonal Dates button to go to where the Changes are made. NOTE: Be sure to first Save any changes you may have made to the Park Information before leaving the window.
The Turn Off showing late Guest payments option will stop the Reservation Grid from displaying the red italic Guest Names noting their rent is past due.
You can also Turn On the Guest Address in the Billing output to be used in a #10 Window Envelope. You will need to fold the Billing Invoice a little differently, but it should work fine.
If your resolution is set large, you can make the Announcements area of the printed Bill height greater, and that area can be made 2 columns using the Radio buttons shown above. You can also make the text height as small as 8 or as large as 12 in the Announcement Areas.
Electric Settings - Here you determine if the Electric Service is Taxed and the Tax rate. This is also where you set the Rate or Rates for the Electric KWH rates for up to 2 Electric Companies. If you only have one company, just leave the second Ranges and Rates blank. You can set up to 3 different Rates and ranges for those rates to be Billed. This provides you the ability to use one Rate for maybe the first 700 KWH's and then a second Rate for the KWH's between 701 and 2000 and a third Rate for the last 2001 to 9999 KWH's. If you only need one Rate, you can just set the Rate 1 range from 0 to 9999 and then set the rate amount to use. The figure below reflects the settings for all 3 rates to be used on Guests that are Billed for Electricity and a Second Company with only one rate.
TIP: If the Rates change at different times in the year, you should do an Interim Bill for all Guests with their current meter readings before changing the Rates.
TIP: There is one Customer that uses the first Range/Rate for 0 to 1 and has their Electric Meter charge and the cost for one KWH, and then the second Range/Rate is 2 to 9999 and just the cost of their KWHs ... this is a slick way to pass on the Meter Charge without listing it on the Bill. You can also list it on their Bills.
You can also change the type or names of the rental areas you are providing. These types make it possible to find which type of rental areas you might be trying to find.
Note the Default Site Type Number field to set the Site Type in the Guest Panel as a Default. It can be set to any of the Types you define, except those with "None" in their field.
TIP: If you enter "none" (without the quotes), that Type will not be displayed in the Guest or Site setup panels. You can also just leave it blank and the software will fill in None.
The Default Site Rates can be set for ALL sites being rented or you can set the Rates by Site Type (see Set Rates Globally by Site Type).
This is also where you determine which type of Guest's will be Taxed for their Rent. In this Figure the Daily and Weekly Guest Rents would be Taxed and the Monthly, 3 Month, and 6 Month, and Yearly would not have their Rent Taxed.
NOTE: You MUST also use the Taxes Button to determine which of the 3 Taxes should be applied in the Taxing process.
TIP: There is a secret link to load Site 1 Rates into the form by double-clicking the "Yearly" text on the form.
There is now a way to undo Seasonal Rates (if you accidentally set them and no longer want them active). Just press the Winter button and ALL Winter Rates for ALL sites will be set to zero.